Terms of Service

01

Agreement and scope

These Terms of Service form a contract between you and Inflict.io LLC. We use “Inflict.io,” “we,” “us,” and “our” to refer to Inflict.io LLC.

“Services” means our websites, store, customer accounts, subscriptions, virtual tabletop, scenario tools, software, content, support, and related products. It also includes later services that link to these Terms.

You accept these Terms when you create an account, buy a product, start a subscription, or use the Services. If you do not accept them, do not use the Services.

Some offers have extra written terms. Examples include promotion rules, product details, and beta terms. Those extra terms apply to that offer. These Terms control if a conflict remains, unless the extra terms clearly state otherwise.

Nothing in these Terms removes a consumer right that the law does not allow you to waive. Any protected right continues to apply.

02

Eligibility and accounts

You must be at least 13 years old to use the Services. If you are under the legal age of majority, a parent or legal guardian must accept these Terms for you.

Only an adult or another person with legal authority may make a purchase. You must provide accurate account and billing information. You must keep that information current.

You are responsible for your login details and all authorized activity on your account. Tell us promptly at support@inflict.io if you suspect unauthorized access.

You may not sell, rent, share, or transfer an account. You may not create an account for a person without permission. We may require reasonable information to verify identity, age, payment authority, or ownership.

03

Permission to use the Services

We give you a limited, personal, revocable, and non-transferable right to use the Services. This right is only for lawful tabletop play and related personal use. These Terms and any plan limits apply.

You may use the Services to run a tabletop session for which you receive payment. You may not resell the Services, lease access, or present an Inflict.io product as your own service.

A subscription grants access to plan features. It does not transfer ownership of our software, designs, text, graphics, or other protected material.

04

VTT and live play

Our virtual tabletop and live-play tools depend on participant devices, browsers, networks, and permissions. Audio and video can use direct participant connections or service infrastructure. We do not promise that a connection will be private, uninterrupted, secure, or compatible with every device.

The host controls invitations and session settings. Each participant controls whether to enable a camera, microphone, or other browser permission. A host must remove access after a person loses permission to join.

You must get every required consent before you record, stream, transcribe, or redistribute a session. Inflict.io does not grant permission to use another person’s voice, image, name, or content.

Tabletop stories can include mature or disturbing material. Hosts and participants must agree on suitable content and safety practices. The Services are not emergency, medical, legal, gambling, or crisis services.

Player counts, storage, creation limits, and other features can vary by plan. Attempts to bypass these limits violate these Terms.

05

Subscriptions and automatic renewal

By starting a paid subscription, you request immediate access to its features. You also authorize the store and its payment providers to charge your selected payment method at each renewal.

How to cancel

You may cancel online through Subscriptions in your Inflict.io account. You may also ask support@inflict.io for help. Cancel before the next billing date to avoid the next charge.

Cancellation stops future renewals. Access continues through the paid billing period unless we tell you otherwise. We do not give prorated refunds or credits for unused time, except when required by law or expressly offered by us.

Plan changes and renewals

A downgrade does not disable existing scenarios, characters, or templates. Creation and publishing can stop when account use is above a Free Tier limit. Access resumes after use returns within the limit or the paid plan returns.

We may change a subscription price for a later billing period. We will give at least 30 days’ notice before a price increase takes effect. You may cancel before the new price applies.

We send renewal or trial notices when the law requires them. You are responsible for reviewing messages sent to your account email. You can keep the checkout confirmation and these Terms for your records.

If a payment fails, we may retry it as permitted by the payment provider. We may also limit paid features until payment succeeds. You remain responsible for valid charges, taxes, and costs caused by an improper chargeback.

06

Store orders and payments

Our store is powered by Shopify. Payment processors and other providers handle payment details under their own terms and privacy notices. We do not promise that every payment method will always be available.

An order is an offer to buy. We accept it when we send an acceptance or fulfill the order. An automated receipt only confirms that we received the order.

Prices appear in the currency shown at checkout. Taxes, shipping charges, and other required costs appear before you confirm the order. Your bank or payment provider may impose separate fees.

We may reject or cancel an order for fraud, payment failure, stock limits, or an obvious pricing error. We may also apply reasonable quantity limits. If we cancel after payment, we will refund the canceled amount.

Discount codes and promotions have no cash value. They may expire and may not be combined unless we say otherwise. We may correct a promotion that has a technical or obvious publishing error.

07

Physical and digital products

Physical products

Product images and colors are estimates. Packaging and minor details can change. Availability and delivery dates are also estimates unless the law or a written offer makes them binding.

You must give us a complete delivery address. Ownership and risk pass to you when the product is delivered, unless applicable law requires a different result. Contact us promptly about a missing, damaged, defective, or incorrect delivery.

Digital products

Unless a product page says otherwise, digital products are licensed and not sold. The license is personal, non-transferable, and for lawful tabletop use. You may not copy, share, resell, or distribute a digital product beyond the permission stated with it.

Digital access can depend on an active account or compatible software. You are responsible for keeping a permitted backup when downloads are available. We do not promise permanent hosting of every download.

Returns and refunds

A product page or a written offer may provide return or refund rights. If it does not, a completed sale is final to the fullest extent permitted by law. Your mandatory rights for defective, misdescribed, or undelivered products still apply.

08

User Content

“User Content” means material that a user submits, creates, uploads, stores, sends, or displays through the Services. It includes scenarios, characters, templates, messages, names, images, audio, and video.

You keep ownership of your User Content. You are responsible for it. You promise that you have the rights and permissions needed to use it and grant the license below.

You give us a worldwide, non-exclusive, royalty-free license to host, copy, format, transmit, display, secure, and process User Content. We may use this license only to operate, support, protect, and improve the Services. We may also follow your sharing choices and legal obligations.

This license does not transfer ownership to us. We do not sell private User Content. We do not use private User Content to train a generative AI model without separate consent.

The license ends when the content is deleted from active systems. It continues for existing shared copies, routine backups, security records, and records that we must keep by law. Removal from backups can take time.

09

Public and shared content

You choose whether supported User Content is private, shared with selected users, or public. A public choice lets others view that content through the Services.

If you publish a public template or similar resource, you give other users a license to use it within the Services. They may import, adapt, and use it for lawful tabletop sessions. This license is non-exclusive and royalty-free.

Removing a public item prevents later imports when removal is complete. It does not recall copies that other users already imported or used. Do not publish confidential material or content that you cannot license.

We may feature public content inside the Services. We may show the display name and attribution that you provide. We do not owe compensation unless a separate written agreement says so.

10

Acceptable use

You may not use the Services to do any of the following:

• Break a law, court order, sanction, or another person’s legal rights.
• Threaten, harass, exploit, defraud, or abuse another person.
• Sexualize or exploit a minor, or expose a minor to unlawful content.
• Post hate content or encourage violence against a protected person or group.
• Upload malware or interfere with the security, integrity, or operation of the Services.
• Bypass access controls, payment controls, plan limits, or account restrictions.
• Evade a suspension or ban, or help another person evade one.
• Scrape, crawl, automate, or reverse engineer the Services without written permission.
• Use automation that burdens the Services or disrupts another user.
• Impersonate a person or falsely claim an affiliation, endorsement, or source.
• Share, rent, resell, or commercially exploit an account or subscription.
• Send spam or misuse invitations, reports, support, or community features.
• Record or distribute another person’s voice, image, or activity without required consent.

A legal right to reverse engineer or test security overrides a conflicting restriction. You must still act within that legal right. Please report security concerns privately to support@inflict.io.

11

Abuse, moderation, and bans

Abuse includes harassment, threats, hate content, exploitation, fraud, malicious reports, ban evasion, service attacks, and attempts to harm users or staff.

We may review reports and investigate suspected violations. We may remove content, limit sharing, revoke an invitation, or restrict an account. We may act without advance notice when prompt action is reasonable.

We may temporarily suspend or permanently ban an account for severe or repeated abuse. We can also ban an account after one serious violation.

A ban can cover related accounts, devices, network addresses, payment methods, or identifiers. We use this measure only when reasonably needed to prevent evasion.

A banned person must not create or use another account. The person must not use another person’s account or ask someone to act for them.

We do not promise to monitor all content or conduct. Users are responsible for their interactions. You may report a concern to support@inflict.io.

We can report suspected crime, threats, exploitation, or other serious harm to the proper authorities. We can also preserve and disclose information when law permits or requires it.

If we restrict your account, you may ask support to review the decision. We may refuse repeated, abusive, or clearly unfounded appeals.

We make enforcement decisions in good faith from available information. We do not need to wait for a criminal charge or court decision.

12

Inflict.io content and feedback

Inflict.io and its licensors own the Services and their protected material. This includes software, design, text, graphics, logos, and original products. These Terms do not grant rights except the limited rights that they state.

Third-party names, game systems, artwork, and other material belong to their respective owners. A reference does not imply sponsorship or endorsement.

If you send an idea or suggestion, you give us permission to use it without restriction or payment. Do not send confidential information as feedback.

Copyright concerns

Send a copyright concern to support@inflict.io. Identify the protected work, the disputed material, its location, and your contact details. Also explain your authority and why the use is not permitted. We may request a signed statement or other information required by law.

13

Third-party services and links

The Services can connect to Shopify, payment providers, login providers, carriers, game platforms, and other third parties. Their terms and privacy notices apply to their services. We do not control them.

A third-party service can change, fail, or end access. We are not responsible for a third party’s content, security, availability, or independent conduct. This limit does not apply where the law makes us responsible.

You authorize us to exchange information with a connected provider when needed to complete your request. You may need to disconnect a service through that provider as well as through Inflict.io.

14

Availability, changes, and beta features

We work to keep the Services available, but outages and errors can occur. We may maintain, update, replace, or remove features. We may also set reasonable technical and usage limits.

If we discontinue a material paid feature during a prepaid period, we will provide any remedy required by law. We may also provide a reasonable replacement, credit, or refund at our choice.

Preview, alpha, beta, and experimental features can be incomplete or unstable. They may lose data or change without notice. Use them at your own risk and do not rely on them for critical records.

We may request feedback and diagnostic details about a test feature. Any separate test terms also apply.

15

Suspension and termination

You may stop using the Services at any time. You may request account deletion through available account controls or support. You must cancel a subscription separately to stop future billing.

We may suspend or end access if you break these Terms, create risk, fail to pay, or expose us to legal harm. We may also act to protect users, third parties, or the Services. We will give notice when reasonable.

If we ban you for a violation, access to paid features can end immediately. Fees are not refundable except where law requires a refund. When a ban ends subscription access, we will cancel future renewals.

We may end a Service for business or technical reasons. We will give reasonable notice for a material paid Service when practical. We will provide any refund or other remedy required by law.

After termination, your license to use the Services ends. We may delete User Content after any stated export period. You are responsible for making permitted backups before access ends.

Terms about payment, ownership, public copies, disclaimers, liability, indemnity, disputes, and general provisions survive when their purpose requires it.

16

Privacy and electronic communications

Our Privacy Policy explains how we collect, use, share, and protect personal information. It also explains available privacy choices.

No system is perfectly secure. You provide information at your own risk, subject to rights and remedies that applicable law gives you.

You agree to receive account, order, legal, security, and subscription messages electronically. We may send them to your account email or show them in the Services. You may withdraw marketing consent without stopping essential service messages.

17

Warranty disclaimers

Inflict.io disclaims all implied warranties to the fullest extent permitted by law. These include fitness for a purpose, merchantability, title, non-infringement, quiet enjoyment, and warranties from prior dealings.

We do not promise that the Services will be accurate, complete, secure, uninterrupted, or error-free. We do not promise that content, saved data, or connections will never be lost or changed.

We do not warrant user conduct, User Content, third-party products, or third-party services. Advice from us does not create a warranty unless it appears in a written product guarantee.

Some places do not allow certain warranty exclusions. In those places, the exclusions apply only to the extent allowed. Mandatory product and consumer warranties remain in effect.

18

Limits on liability and indemnity

Limits on liability

To the fullest extent permitted by law, Inflict.io is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages. This includes lost profits, lost data, lost goodwill, and business interruption.

To the fullest extent permitted by law, our total liability for a claim is limited. The limit is the greater of 100 US dollars or the amount you paid us for the affected Services during the prior 12 months.

These limits apply under every legal theory, even if we knew a loss was possible. They also apply if a remedy fails its essential purpose.

The limits do not apply to our fraud, gross negligence, or willful misconduct. They also do not limit liability for personal injury or another liability that the law does not allow us to limit.

Your responsibility for third-party claims

To the extent permitted by law, you will defend and reimburse Inflict.io against a third-party claim caused by your unlawful use, User Content, or material breach of these Terms. This duty includes reasonable legal costs and a final award or approved settlement.

We will notify you of a covered claim and allow you to control its defense. You may not settle a claim in a way that admits our fault or binds us without our written consent. We may take part with our own counsel.

19

Disputes and Illinois law

Informal resolution first

Before filing a claim, send a written notice to support@inflict.io. Describe the dispute, the requested resolution, and how we can contact you. We will do the same before filing against you.

Each side will have 30 days to try to resolve the dispute. This process does not prevent a small-claims case or a request for urgent court relief. A filing deadline is paused during this 30-day period where law allows.

Governing law and courts

Illinois law governs these Terms, without regard to its conflict-of-law rules. Where law permits, claims must be brought in a state or federal court located in Lake County, Illinois. Each side consents to those courts.

This choice does not remove a mandatory consumer protection or venue right in your home jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

20

Changes and general terms

Changes to these Terms

We may update these Terms for legal, security, product, or business reasons. We will post the new version and update the date above. We will give reasonable advance notice of a material change.

We will give at least 30 days’ notice before a material change affects an active paid subscription. Changes apply prospectively unless law requires otherwise. Continued use after the effective date means you accept the updated Terms.

General provisions

These Terms and applicable extra terms are the entire agreement about the Services. They replace earlier discussions and agreements about the same subject.

If a provision is unenforceable, it will be changed only as much as needed. The remaining provisions stay in effect. A delay in enforcement is not a waiver.

You may not transfer these Terms without our written consent. We may transfer them as part of a merger, financing, reorganization, sale, or transfer of the relevant business. Any transfer remains subject to law.

These Terms do not create an employment, agency, partnership, or joint venture relationship. No person other than you and Inflict.io has a right to enforce them, except a lawful successor.

We are not responsible for a delay caused by events outside our reasonable control. This provision does not excuse payment for a product or service already provided.

21

Contact Inflict.io LLC

Send questions, cancellation requests, and legal notices to support@inflict.io.

Include the email address connected to your account when it is safe to do so. Do not send passwords, full payment card numbers, or other sensitive authentication details.